We’re Here to Help

Whether you have a question about our coffee, need brewing advice, or want to learn about wholesale opportunities — the Green Mountain Coffee team is ready to assist.

Coffee Questions? Let’s Talk.

At Green Mountain Coffee, we believe great coffee starts with great conversations. Since our founding in the Green Mountains of Vermont, we’ve built our reputation on more than just exceptional coffee — we’ve built it on genuine connections with coffee lovers like you.

Our customer care team knows our coffees inside and out. Whether you’re curious about the roasting process behind Dark Magic, wondering which blend works best for iced coffee, or need help selecting the perfect variety pack for your office, we’re here to share our expertise and passion for coffee.

We typically respond within one business day, because we know that when it comes to your morning cup, every moment matters. Don’t hesitate to reach out — we genuinely love talking coffee.

Get in Touch

Headquarters

Green Mountain Coffee
2847 Commerce Drive
Suite 310
Waterbury, VT 05676
United States

Response Time

Our team typically responds to all inquiries within one business day. For urgent wholesale or bulk order questions, we’ll get back to you even faster.

Business Hours

Monday – Friday: 8:00 AM – 6:00 PM EST
Saturday – Sunday: Closed

Send Us a Message

Fill out the form below and our coffee experts will get back to you shortly. We’re always happy to help!

    Common Questions

    Our K-Cup pods are pre-measured, single-serve portions designed for Keurig brewers — just pop one in and press brew. Our ground coffee comes in bags and works with traditional drip coffee makers, pour-over methods, or French press. Both contain the same high-quality Green Mountain Coffee beans; it’s just a matter of how you prefer to brew. K-Cups offer convenience and consistency, while ground coffee gives you more control over strength and brewing method.

    Store your Green Mountain Coffee in a cool, dry place away from direct sunlight, heat, and moisture. For ground coffee and whole beans, keep them in an airtight container after opening. K-Cup pods are individually sealed and stay fresh until you’re ready to brew them — just keep the box in your pantry. Avoid storing coffee in the refrigerator or freezer, as temperature fluctuations can affect flavor. When stored properly, our coffee maintains peak freshness for weeks.

    Our Brew Over Ice K-Cup pods are specifically formulated for iced coffee — they brew strong and flavorful over ice without getting watered down. If you prefer using regular pods, Dark Magic and Breakfast Blend both work beautifully over ice. The key is to brew directly over a cup filled with ice, or brew your coffee double-strength if you’re making a larger batch to chill. Many customers also love our flavored varieties like Caramel Vanilla Cream or Hazelnut served cold.

    Absolutely! Green Mountain Coffee is a popular choice for office breakrooms, hotels, and businesses across the country. For bulk or wholesale inquiries, please use the contact form above or email us directly at hello@greenmountaincoffeeco.com with “Wholesale Inquiry” in the subject line. Let us know approximately how much coffee you go through monthly, and we’ll work with you to find the best solution and pricing for your needs.

    We offer several certified organic options, including our Organic Breakfast Blend and other varieties in our organic line. Many of our coffees are also Rainforest Alliance Certified, supporting sustainable farming practices and environmental conservation. Look for certification labels on individual product packaging, or check the product descriptions when shopping. We’re committed to responsible sourcing and maintaining strong relationships with coffee farmers around the world.

    Explore Our Coffee Selection

    Browse our full range of K-Cup pods, ground coffee, and seasonal blends. From bold dark roasts to smooth flavored varieties, find your perfect cup.

    Shop Green Mountain Coffee